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bettachris
 
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Ultimate Fish Guru
Posts: 3875
Kudos: 4173
Votes: 452
Registered: 13-Jun-2004
male usa
i got my package from dsfostersmith and beside the fact that my dad order everything(since it was late at night) all the filter carbon bags boxes were open, as well as the gold fish flake can was open at the bottom and most it came out in the box the hole trip. what a bad day.
Post InfoPosted 26-Jan-2006 11:33Profile Homepage Yahoo PM Edit Report 
Shinigami
 
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Ichthyophile
Catfish/Oddball Fan
Posts: 9962
Kudos: 2915
Registered: 22-Feb-2001
male usa us-delaware
Ouch, that sucks. When I ordered from them my shipment came in just fine.

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The aquarist is one who must learn the ways of the biologist, the chemist, and the veterinarian.
Post InfoPosted 26-Jan-2006 11:33Profile PM Edit Delete Report 
terranova
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Fish Master
Posts: 1984
Kudos: 1889
Votes: 229
Registered: 09-Jul-2003
female usa
mmm nope

That's sorta weird, I've never had a problem when ordering off there.

There was the time that my pump came in crashed from marine depot but that's another story...



-Ferret

-Formerly known as the Ferretfish
Post InfoPosted 26-Jan-2006 11:33Profile Yahoo PM Edit Delete Report 
Mike R
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Fish Addict
Posts: 593
Kudos: 830
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Registered: 27-Jul-2004
male usa
Sounds like they went in an unpressurized plane. The low pressure popped all the sealed bags. Actually it was the pressure inside the bag that popped it, the low pressure at 30,000' just allowed it to do so.

Mike

Knowing how it happened probably doesn't make it any less irritating though.
Post InfoPosted 26-Jan-2006 11:33Profile MSN Yahoo PM Edit Delete Report 
Lindy
 
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Administrator
Show me the Shishies!
Posts: 1507
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Votes: 730
Registered: 25-Apr-2001
female australia au-victoria
Contact their customer service, chances are they will do something to fix the situation.


Before you criticize someone walk a mile in their shoes. That way you're a mile away and you have their shoes.
Post InfoPosted 26-Jan-2006 11:33Profile PM Edit Delete Report 
bettachris
 
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Ultimate Fish Guru
Posts: 3875
Kudos: 4173
Votes: 452
Registered: 13-Jun-2004
male usa
ok they are sending me new fish foods,and filter bags, at least i get to have 2 for one.
Post InfoPosted 26-Jan-2006 11:33Profile Homepage Yahoo PM Edit Delete Report 
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