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  L# Just had the worst customer service experience ever!
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SubscribeJust had the worst customer service experience ever!
Kellyjhw
 
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Big Fish
My bubble...
Posts: 405
Kudos: 217
Votes: 471
Registered: 22-Nov-2008
female usa us-michigan
I ordered plants and clams from Arizona Aquatic Gardens thinking I got a great deal. I'll give them another chance. (I ordered 10 Brazilian glass shrimp last year and 6 were dead.) I was charged shipping fees up the wazoo which totaled more than the purchase price of the products ordered. To top it off half of the clams are dead and the plants had half the leaves/stems crushed or broken, from the way they crammed everything in one box. I called to complain and the service rep was of NO service and was down right rude. This is the second time I've been burned by this company. Shame on me for giving them a second chance!I won't ever make that mistake again!

TTFN --->Ta-Ta-For-Now
Kelly ;o}
Post InfoPosted 28-Mar-2011 18:10Profile PM Edit Report 
Kellyjhw
 
*********
Big Fish
My bubble...
Posts: 405
Kudos: 217
Votes: 471
Registered: 22-Nov-2008
female usa us-michigan
Just got back from errands. 3 of the clams are open and empty.

TTFN --->Ta-Ta-For-Now
Kelly ;o}
Post InfoPosted 29-Mar-2011 00:00Profile PM Edit Delete Report 
Megil TelZeke
 
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Fish Addict
Posts: 863
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Registered: 21-Jul-2003
male usa us-northcarolina
I am sorry to hear about our clams and plants. I had a similar experience with AZgardens and shrimp. I don't think any of the shrimp survived more than a week in tank, and like your experience terrible Customer Service.

Post InfoPosted 29-Mar-2011 03:25Profile AIM PM Edit Delete Report 
Babelfish
 
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Administrator
Small Fry with Ketchup
Posts: 6833
Kudos: 8324
Votes: 1570
Registered: 17-Apr-2003
female australia us-maryland
That sucks kelly

I thought most people that have used them were happy, but maybe that's just with plants since Megil had the same thing happen with his shrimp.


^_^

Post InfoPosted 30-Mar-2011 04:20Profile Homepage AIM MSN PM Edit Delete Report 
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